FAQ's

What is VueThru.com?
We teach our customers how to create their own lenticular images and provide them lenticular supplies. We
strive to do whatever we can to help you with your lenticular needs; whether its for business, school or
personal interest.

What is a 3D lenticular?
A 3D lenticular is a holographic effect developed when placing a lenticular lens over a 3D interlaced photo.

What is a Flip lenticular?
A Flip lenticular is when you have two or more images interlaced together. When the lenticular lens is
attached, you are able to see each image separately when viewing from various angles.

How hard is it to do a 3D or Flip Lenticular?
Lenticular Printing is not rocket science but it can be frustrating at times. Our team has put our heads
together to create the easiest training products to help teach anyone the basics of Lenticular Printing. We
currently have videos for both
3D and Flip available to demonstrate how simple Lenticular actually is.

Why do I need to do a Training Project?
The purpose of the training projects is to ensure that your equipment is working correctly and that you are
properly following the instructions step by step. We inform all of our customers that following the interlacing,
printing and laminating instructions is critical when working with any lenticular project. Each project comes
with printed samples. These samples are used as targets for you to compare your own lenticular print after
completing the project. Without completing a project, we cannot diagnose any issues that occur when
creating your own lenticular prints.

What if I don't own Photoshop but just want to try out 3D lenticular?
You can download a 30 day trial of Photoshop on www.adobe.com

What if I don't have a Windows computer?
If you're using a Mac, Windows can be downloaded onto your computer by using Parallels, VMware Fusion or
Boot Camp.
Another choice is to look in to used Windows XP computers off of Craig's List or eBay.

How can I attach the lenticular lens?
Our lenticular lens comes with an optically clear adhesive already on the lens. We have two videos available
demonstrating how to attach a lens by using a
squeegee or a laminator.

How do I use the VueThru 3D Frame?
3D Photo Frame Demonstration Video

How do I make a purchase on VueThru.com?
How to Order Online Video

Can I order custom sized lens that are not available on the VueThru store?
Yes. Customers can call our office (702.897.6185) to receive information and quoting for custom orders.

Can I order the lenticular lens without the optically clear adhesive?
Yes. While checking out, customers can write in the comment box that they wish to have the lens without the
adhesive.

Does VueThru ship internationally?
Yes. We ship to all countries across the globe. You can select your country during the checkout process. If
your country is unavailable, you can call us at 702.897.6185 or email us at
orders@VueThru.com, tell us
your country and we will add it into the system.

How thick are the lenticular lenses?
40LPI Lens: 0.033 inches (8.382 millimeters)
60LPI Lens: 0.028 inches (7.112 millimeters)

What is the viewing angle for the lenticular lenses?
40LPI Flip: 49 degrees
60LPI 3D: 27 degrees

What is a Pitch Test and do I need to do one?
A Pitch Test is a tool in SuperFlip! you can use to calibrate the LPI (Lines Per Inch) number of your printer
and lens size.
However, you may not require a Pitch Test. We provide estimated LPI numbers for InkJet and Thermal
printers. If these numbers do not work for your project, a Pitch Test is necessary.
For more information, you can view the
Pitch Test Video

What printer works for me?
If you are making a high quantity of lenticular images, we recommend using a thermal printer, like the DieSub
DS-40.
If your are printing a low quantity, a simple InkJet printer will do. We recommend using the HP OfficeJet Pro
8000.

How can I get a more detailed Flip Lenticular?
A 60LPI lens will provide a higher quality image for sizes 5x7 and smaller compared to a 40LPI lens. Anything
bigger than a 5x7 can only be done with the 40LPI lens.

Can I use SuperFlip! to create 3D images?
The complimentary version of SuperFlip! we provide our customers is mainly for Flip. 3D is possible for using
multiple images to create a 3D lenticular but we currently do not have any videos or instructions available.
We prefer using Photoshop to create layered 3D images so we can control the distance and depth of the
different layers.

Why are the stock lenticular lens not cut to true sizes?
In order to attach the lenticular lens to an interlaced photo, the image needs to be printed slightly larger than
the true size and the lens cut slightly smaller. This allows the person, attaching the lens, wiggle room to
adjust the lens properly onto the photo.

VueThru Custom Orders are cut to true sizes requested by the customer and the 3D Photo Frames as well.

How can I receive Discounted Shipping for my order?
Discount Shipping is available for Retail Customers who place an order of $100.00 or more. During checkout,
a coupon code is required to enable the discount.

United States Customers: "freeshipping"
International Customers: "international"
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